Frequently Asked Questions

Due to the process of how we locate your vehicle, you are unable to physically see the vehicle, however, we present you with images for your approval.

We use various sources including auctions across Canada, private dealers, and trade-ins from current and past clients.

We will grant refunds within 7 days of vehicle pick up or up to a maximum of 500km, or whichever one comes first. Please note, a restocking fee of 5% will be charged on all refunds. We do not offer exchanges.

All vehicles are pre-owned and they will be safety-certified, some vehicles will be certified pre-owned and some won’t be depending on year and mileage.

In the event that you do not approve of the options presented to you the transaction may be cancelled, however the deposit is non-refundable.

Due to the nature of the business, vehicles are not available for test drives.

HST is not included in our prices, all prices are subject to HST if applicable.

All vehicles are inspected and detailed upon arrival. Minor damages will be fixed prior to pick up.

Credit card or electronic money transfer for deposits. Bank draft for cash purchase.

A carfax report is presented with all our vehicles.

At our pick up stations most convenient to you.

At this time, we do not provide delivery.

Deposits are non-refundable. However, you can cancel your order.

The deposit is based on the average price of the vehicle in search. In the event that the vehicle choice changes and a larger deposit is required, the difference would need to paid before continuing the search. If the price is lower, the deposit will be adjusted and the difference applied to the vehicle purchased.

The option to wrap your vehicle to any colour and finish will be a service available to you at an added cost. Alternatively, you may cancel your order however the deposit is non-refundable.

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